by wehelphealthclubs | Jan 10, 2014 | Customer Service, HR Management, Management
Foster a “Next Man Up” Mentality in Your Small Business Intuit Small Business Blog – Mozilla Firefox http://ow.ly/stg2G Managers can often spend way too much time focusing only on results and the bottom line; however, teamwork is critical to your success. When...
by wehelphealthclubs | Sep 3, 2013 | Customer Service
The 4 Phrases of Amazing Customer Service Want your customers to spread the word about your company? Start by surprising them with the best customer service they’ve ever gotten. The 4 Phrases of Amazing Customer Service – Mozilla Firefox...
by wehelphealthclubs | Aug 29, 2013 | Customer Service, HR Management
Customer Retention Infographic When Customers Stick Here is a great infographic that quantifies the cost of poor customer relations. The root cause is lack of training and accountability of your staff. But it starts with hiring right. Hire personalities to fit the...
