by wehelphealthclubs | Oct 3, 2017 | HR Management, Leadership, Management
While there are various reasons for people quitting their jobs, truth is, when you pinpoint the causes, a large percentage point back to the manager (some estimate managers are responsible for up to 60 percent of all the reasons people quit). Gallup research has...
by wehelphealthclubs | Mar 27, 2017 | HR Management, Leadership, Management
Every year, Fortune magazine publishes a list of the best places to work in the U.S.  Google claimed this year’s top spot and is known for high salaries and great perks. But number two on this year’s list is a little harder to guess. It’s Wegmans...
by wehelphealthclubs | Mar 1, 2017 | HR Management, Leadership, Management
7 questions you can use in your interview process to give you a much better chance of finding and hiring A Players. See the link below for details on how to use each question. Q1: Have they been promoted at least once in a previous role? Q2: Have they had to lead a...
by wehelphealthclubs | Nov 15, 2016 | Customer Service, Leadership, Operations
“It’s easy to love praise, but seeing customer complaints as a gift is the best way to strengthen your business.” I love this article by Bruce Poon Tip, Founder of G Adventures. Read on for more sage advice. “When your company has a taste...
by wehelphealthclubs | Nov 7, 2016 | Customer Service, Leadership, Marketing
How do you describe the intricacies of a job so complex as that of a club manager? How can anyone possibly live up to all those lofty expectations? Take a more common sense approach to the analysis of the elusive question: Just what exactly does a good club manager...
by wehelphealthclubs | Oct 25, 2016 | HR Management, Leadership, Sales
Companies that focus on employee wellness derive benefits like increased productivity, lower healthcare costs, and higher morale. Your organization can get these benefits by taking a few simple steps. Today’s post is by Dan Colgan, CEO of Rock Paper Team. Here is a...